Privacy Policy for Co*Author

1. Introduction

Welcome to Co*Author. We are committed to protecting your privacy and ensuring you have a positive experience on our platforms. This policy outlines our practices regarding the collection, use, and sharing of your personal information when you interact with our website and services as a website visitor.

2. Applicability of this Privacy Policy and Other Agreements

This Privacy Policy applies to our website—co-author.co—and its associated subdomains (collectively, our "Website"). This Privacy Policy does not apply to any other agreement you may have with Co*Author, such as the Co*Author Terms and Conditions, which will govern the processing of your personal information once you become a client and start a book project with us.  

3. Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

  • Personal Information: such as your name, email address, and contact details.

  • Usage Data: details on how you interact with our services, including traffic data and user behavior.

  • Cookies and Tracking Technologies: we use cookies to enhance your user experience and gather usage statistics.

4. How We Use Your Information

We use the information we collect for various purposes:

  • To provide and maintain our services.

  • To notify you about changes to our services.

  • To provide customer support.

  • To monitor the usage of our services.

  • To detect, prevent, and address technical issues.

  • To send you marketing and promotional materials, with your consent. 

5. Legal Basis for Processing Personal Data (EU and UK)

For our customers in the European Union (EU) and the United Kingdom (UK), we process personal data under the following legal bases:

  • Consent: We may process your data if you have given us explicit consent to use your personal information for a specific purpose.

  • Legitimate Interests: We will process your data when it is reasonably necessary to achieve our legitimate business interests.

  • Performance of a Contract:Where we have entered into a contract with you, we may process your personal data to fulfill the terms of our contract.

  • Legal Obligations: We will disclose your information where required by law to comply with any legal obligations.

6. Your Data Protection Rights (EU, UK, and California)

Under data protection laws in the EU, UK, and California, you have certain rights regarding your personal information.
This includes the following rights to:

  • Access:You have the right to request copies of your personal data.

  • Rectification: You have the right to request correction of any incomplete or inaccurate information we hold about you.

  • Erasure:You have the right to request that we erase your personal data, under certain conditions.

  • Restrict Processing:You have the right to request that we restrict the processing of your personal data,
    under certain conditions.

  • Data Portability:You have the right to request that we transfer the data we have collected to another organization,
    or directly to you, under certain conditions.

California Residents: If you are a resident of California, you have additional rights under
the California Consumer Privacy Act (CCPA), including:

  • Right to Know: You have the right to request that we disclose what personal information
    we collect, use, and disclose about you. 

  • Right to Delete: You have the right to request that we delete your personal information,
    subject to certain exceptions.

  • Right to Opt-Out of Sale: You have the right to opt-out of the sale of your personal information.
    Co*Author does not sell your personal information.

  • Right to Non-Discrimination: You have the right not to be discriminated against
    for exercising any of your CCPA rights.

    To exercise any of your CCPA rights, please contact us using the information provided in the "Contact Us" section below.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means.

8. Security of Data

The security of your data is important to us. We use robust security measures, including encryption and firewall technologies, to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

9. Children's Privacy

Our services do not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

10. Marketing Communications: Email & SMS

You can opt out of receiving marketing emails and SMS messages from us. 

To stop receiving our marketing emails, click the unsubscribe link at the bottom of any marketing email you get from us. 

To stop receiving SMS messages from us, text "STOP"; Text HELP for help. Message frequency varies per user. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Please note that even if you opt out of receiving marketing communications, you may still receive occasional messages from us, such as order confirmations or notifications about your account or direct communication between our team and/or our writers.

11. Digital Advertising

Co*Author may use the information we collect to display targeted advertisements to you on third-party platforms such as Google, Meta (Facebook, Instagram, Whatsapp, Messenger), TikTok, and YouTube. This may involve sharing hashed or anonymized versions of your email address or other identifiers with these platforms to help them identify your interests and show you relevant ads. 

We do not share your name, contact details, or other sensitive personal information for targeted advertising purposes. To learn more about the privacy practices of these third-party platforms and your options for controlling how your information is used for advertising, please refer to their respective privacy policies:

You can also opt out of targeted advertising from many ad networks and platforms by visiting the
Digital Advertising Alliance's consumer choice page.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will post any changes to this page and, where appropriate, notify you by email. Please review this Privacy Policy periodically for any changes. Your continued use of our services following the posting of changes to this Privacy Policy constitutes your acceptance of those changes.

13. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. 

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Co*Author will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us by email: hello@co-author.co 

15. Effective Date

This version of our Privacy Policy is effective as of July 29, 2024.

Privacy Policy for Co*Author

1. Introduction

Welcome to Co*Author. We are committed to protecting your privacy and ensuring you have a positive experience on our platforms. This policy outlines our practices regarding the collection, use, and sharing of your personal information when you interact with our website and services as a website visitor.

2. Applicability of this Privacy Policy and Other Agreements

This Privacy Policy applies to our website—co-author.co—and its associated subdomains (collectively, our "Website"). This Privacy Policy does not apply to any other agreement you may have with Co*Author, such as the Co*Author Terms and Conditions, which will govern the processing of your personal information once you become a client and start a book project with us.  

3. Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

  • Personal Information: such as your name, email address, and contact details.

  • Usage Data: details on how you interact with our services, including traffic data and user behavior.

  • Cookies and Tracking Technologies: we use cookies to enhance your user experience and gather usage statistics.

4. How We Use Your Information

We use the information we collect for various purposes:

  • To provide and maintain our services.

  • To notify you about changes to our services.

  • To provide customer support.

  • To monitor the usage of our services.

  • To detect, prevent, and address technical issues.

  • To send you marketing and promotional materials, with your consent. 

5. Legal Basis for Processing Personal Data (EU and UK)

For our customers in the European Union (EU) and the United Kingdom (UK), we process personal data under the following legal bases:

  • Consent: We may process your data if you have given us explicit consent to use your personal information for a specific purpose.

  • Legitimate Interests: We will process your data when it is reasonably necessary to achieve our legitimate business interests.

  • Performance of a Contract:Where we have entered into a contract with you, we may process your personal data to fulfill the terms of our contract.

  • Legal Obligations: We will disclose your information where required by law to comply with any legal obligations.

6. Your Data Protection Rights (EU, UK, and California)

Under data protection laws in the EU, UK, and California, you have certain rights regarding your personal information.
This includes the following rights to:

  • Access:You have the right to request copies of your personal data.

  • Rectification: You have the right to request correction of any incomplete or inaccurate information we hold about you.

  • Erasure:You have the right to request that we erase your personal data, under certain conditions.

  • Restrict Processing:You have the right to request that we restrict the processing of your personal data,
    under certain conditions.

  • Data Portability:You have the right to request that we transfer the data we have collected to another organization,
    or directly to you, under certain conditions.

California Residents: If you are a resident of California, you have additional rights under
the California Consumer Privacy Act (CCPA), including:

  • Right to Know: You have the right to request that we disclose what personal information
    we collect, use, and disclose about you. 

  • Right to Delete: You have the right to request that we delete your personal information,
    subject to certain exceptions.

  • Right to Opt-Out of Sale: You have the right to opt-out of the sale of your personal information.
    Co*Author does not sell your personal information.

  • Right to Non-Discrimination: You have the right not to be discriminated against
    for exercising any of your CCPA rights.

    To exercise any of your CCPA rights, please contact us using the information provided in the "Contact Us" section below.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means.

8. Security of Data

The security of your data is important to us. We use robust security measures, including encryption and firewall technologies, to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

9. Children's Privacy

Our services do not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

10. Marketing Communications: Email & SMS

You can opt out of receiving marketing emails and SMS messages from us. 

To stop receiving our marketing emails, click the unsubscribe link at the bottom of any marketing email you get from us. 

To stop receiving SMS messages from us, text "STOP"; Text HELP for help. Message frequency varies per user. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Please note that even if you opt out of receiving marketing communications, you may still receive occasional messages from us, such as order confirmations or notifications about your account or direct communication between our team and/or our writers.

11. Digital Advertising

Co*Author may use the information we collect to display targeted advertisements to you on third-party platforms such as Google, Meta (Facebook, Instagram, Whatsapp, Messenger), TikTok, and YouTube. This may involve sharing hashed or anonymized versions of your email address or other identifiers with these platforms to help them identify your interests and show you relevant ads. 

We do not share your name, contact details, or other sensitive personal information for targeted advertising purposes. To learn more about the privacy practices of these third-party platforms and your options for controlling how your information is used for advertising, please refer to their respective privacy policies:

You can also opt out of targeted advertising from many ad networks and platforms by visiting the
Digital Advertising Alliance's consumer choice page.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will post any changes to this page and, where appropriate, notify you by email. Please review this Privacy Policy periodically for any changes. Your continued use of our services following the posting of changes to this Privacy Policy constitutes your acceptance of those changes.

13. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. 

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Co*Author will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us by email: hello@co-author.co 

15. Effective Date

This version of our Privacy Policy is effective as of July 29, 2024.

Privacy Policy for Co*Author

1. Introduction

Welcome to Co*Author. We are committed to protecting your privacy and ensuring you have a positive experience on our platforms. This policy outlines our practices regarding the collection, use, and sharing of your personal information when you interact with our website and services as a website visitor.

2. Applicability of this Privacy Policy and Other Agreements

This Privacy Policy applies to our website—co-author.co—and its associated subdomains (collectively, our "Website"). This Privacy Policy does not apply to any other agreement you may have with Co*Author, such as the Co*Author Terms and Conditions, which will govern the processing of your personal information once you become a client and start a book project with us.  

3. Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

  • Personal Information: such as your name, email address, and contact details.

  • Usage Data: details on how you interact with our services, including traffic data and user behavior.

  • Cookies and Tracking Technologies: we use cookies to enhance your user experience and gather usage statistics.

4. How We Use Your Information

We use the information we collect for various purposes:

  • To provide and maintain our services.

  • To notify you about changes to our services.

  • To provide customer support.

  • To monitor the usage of our services.

  • To detect, prevent, and address technical issues.

  • To send you marketing and promotional materials, with your consent. 

5. Legal Basis for Processing Personal Data (EU and UK)

For our customers in the European Union (EU) and the United Kingdom (UK), we process personal data under the following legal bases:

  • Consent: We may process your data if you have given us explicit consent to use your personal information for a specific purpose.

  • Legitimate Interests: We will process your data when it is reasonably necessary to achieve our legitimate business interests.

  • Performance of a Contract:Where we have entered into a contract with you, we may process your personal data to fulfill the terms of our contract.

  • Legal Obligations: We will disclose your information where required by law to comply with any legal obligations.

6. Your Data Protection Rights (EU, UK, and California)

Under data protection laws in the EU, UK, and California, you have certain rights regarding your personal information.
This includes the following rights to:

  • Access:You have the right to request copies of your personal data.

  • Rectification: You have the right to request correction of any incomplete or inaccurate information we hold about you.

  • Erasure:You have the right to request that we erase your personal data, under certain conditions.

  • Restrict Processing:You have the right to request that we restrict the processing of your personal data,
    under certain conditions.

  • Data Portability:You have the right to request that we transfer the data we have collected to another organization,
    or directly to you, under certain conditions.

California Residents: If you are a resident of California, you have additional rights under
the California Consumer Privacy Act (CCPA), including:

  • Right to Know: You have the right to request that we disclose what personal information
    we collect, use, and disclose about you. 

  • Right to Delete: You have the right to request that we delete your personal information,
    subject to certain exceptions.

  • Right to Opt-Out of Sale: You have the right to opt-out of the sale of your personal information.
    Co*Author does not sell your personal information.

  • Right to Non-Discrimination: You have the right not to be discriminated against
    for exercising any of your CCPA rights.

    To exercise any of your CCPA rights, please contact us using the information provided in the "Contact Us" section below.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means.

8. Security of Data

The security of your data is important to us. We use robust security measures, including encryption and firewall technologies, to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

9. Children's Privacy

Our services do not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

10. Marketing Communications:
Email & SMS

You can opt out of receiving marketing emails and SMS messages from us. 

To stop receiving our marketing emails, click the unsubscribe link at the bottom of any marketing email you get from us. 

To stop receiving SMS messages from us, text "STOP"; Text HELP for help. Message frequency varies per user. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Please note that even if you opt out of receiving marketing communications, you may still receive occasional messages from us, such as order confirmations or notifications about your account or direct communication between our team and/or our writers.

11. Digital Advertising

Co*Author may use the information we collect to display targeted advertisements to you on third-party platforms such as Google, Meta (Facebook, Instagram, Whatsapp, Messenger), TikTok, and YouTube. This may involve sharing hashed or anonymized versions of your email address or other identifiers with these platforms to help them identify your interests and show you relevant ads. 

We do not share your name, contact details, or other sensitive personal information for targeted advertising purposes. To learn more about the privacy practices of these third-party platforms and your options for controlling how your information is used for advertising, please refer to their respective privacy policies:

You can also opt out of targeted advertising from many ad networks and platforms by visiting the
Digital Advertising Alliance's consumer choice page.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will post any changes to this page and, where appropriate, notify you by email. Please review this Privacy Policy periodically for any changes. Your continued use of our services following the posting of changes to this Privacy Policy constitutes your acceptance of those changes.

13. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. 

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Co*Author will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us by email: hello@co-author.co 

15. Effective Date

This version of our Privacy Policy is effective as of
July 29, 2024.